Frequently Asked Questions about Aqua Villa

Yes. Aqua Villa is always rented as a private villa for the exclusive use of your group. During your stay, you will have exclusive use of the guest areas, including the house, garden, swimming pool and Pool House. We do not rent individual bedrooms separately.The accommodation price depends on your dates and the number of guests included in the reservation. The minimum occupancy is 8 guests, and any additional guest charges are explained below and displayed during the booking process.

A minimum of 8 guests is required for a reservation. The base accommodation rate includes up to 8 guests. An additional charge applies for each guest above 8, up to the maximum occupancy of 14 guests.The total price depends on your dates and the number of guests specified in your reservation. The applicable price will be displayed before you confirm your booking.Aqua Villa is always rented as an entire private villa; the additional guest charge does not mean that rooms or shared facilities are rented separately.

Aqua Villa can accommodate up to 14 guests across seven bedrooms.The villa is particularly well suited to families and groups travelling together, with generous shared spaces as well as plenty of room to enjoy some privacy.

You can book directly through our website using our secure online booking system.Simply select your dates, check availability and complete your reservation. Once your booking has been confirmed, you will receive a confirmation by email with all the relevant details.

A 50% payment of the total accommodation price is required to confirm your reservation.The remaining 50% is due 30 days before check-in.If your booking is made within 30 days of arrival, the full accommodation price will be payable at the time of booking.

Online payments can be made securely through the payment methods available during the booking process, including payments processed through Stripe and PayPal.The available options will be displayed before you complete your reservation.

You can cancel your reservation free of charge more than 30 days before check-in.For cancellations made 30 days or less before check-in, the full accommodation price is non-refundable.No refunds are provided for no-shows, unused nights resulting from late arrival, or voluntary early departure.Full details are available in our Terms & Conditions.

When a refund is due under our cancellation policy, it will be made by bank transfer.Any bank, intermediary or recipient charges associated with the transfer will be borne by the recipient.

A security deposit of 1.000€ may be required for reservations including stays of 14 nights or more. If a deposit applies to your booking, the amount and payment details will be clearly communicated before your stay.The deposit will be refunded within 7 days after check-out, once the villa has been inspected and provided that no damage, loss or exceptional cleaning costs have been identified.The refund will be made by bank transfer to the account provided by the guest. Any applicable bank, intermediary or recipient charges will be borne by the recipient.If any deduction is necessary, we will contact you and provide details before the remaining balance is returned.

Yes. Once your reservation has been successfully completed, you will receive a booking confirmation by email.Closer to your arrival, we will also send you the information you need to prepare for your stay, including the Guest App with practical arrival details and online guest registration link.